Vet and Pet Distributor VCA has been using Piapplications online training since 2010.
VCA recently upgraded their online training system to the latest Piapplications modular version to increase flexibility and reduce production overheads.
We asked VCA's General Manager why he chose the Piapplications Online Training System
Like many companies VCA was faced with delivering product training to thousands of sales staff in Pet Stores and Vet Clinics across Australia and New Zealand. An online training system offered them both cost effectiveness and accessibility. Trainees are able to access the training material anywhere they have access to the internet.
318 Online also developed a custom incentive program linked to the training system which allows trainees to receive rewards like movie passes for completing a series of training modules.
VCA uses their Training System in an "Informative" mode. Because its purpose is to deliver simple product training, the trainee is offered interactive prompts to incorrect answers. Trainees must achieve 100% correct answers to receive their reward credits.
Whilst VCA's training program is based on modules that take only 10-15 minutes to complete, the Piapplications system allows for training sessions of any length. Content can be provided in a range of formats and questions can be interleaved with content to improve retention.
The Piapplications training system can also be used in "Evaluative" mode, where the manager is trying to establish the trainees understanding of a subject. In this format, interactive prompting is turned of, as is the wrong answer alert. In this mode the trainee can be asked to provide a text answer ranging from 25 to 2500 words.
Ranking style questions can be included to provide feedback to the training manager about the training module.
VCA have a unique usage style for Online Training. Piapplications provides them with a cost effective and self managed platform. The same flexibility allows this system to be used for almost any training application.
If you would like to try our demonstration module on "How to Avoid Screw Ups" click here.
If you would like more information on the Piapplications Online Training System please contact us on 1300 786 090 or email enquiries@318online.com.au